Users & Their Uses of the Guide

Industry stakeholder categories and how each could use access to the Guide (and its associated services) - are listed below.  Click on category to jump to valuable uses.

Vehicle-Manufacturers

DMS Providers

Parts DSPs (Dealer System Providers)

Service DSPs

Dealers & Dealer Groups

MSOs (Multi-Shop Operators - typically independent collision-repair facilities or "body shops")

Technical Data Set Publishers

Shop Systems Providers

Alternate Parts Systems Providers

Solutions Providers Outside of North America

Other Stakeholders

 

The Guide is also an excellent tool for training of new Managers/Executives on Parts Solutions Landscape: Providers, Solution Types, OEM Programs, Markets (Collision, Mechanical), Trends - for all industry stakeholders.

 

Vehicle-Manufacturers

◊ Identifying, updating and communicating best-practices for dealers

◊ Building or revising parts programs (such as endorsed or subsidized eCommerce or inventory management programs)

◊ Identifying & understanding emerging service-parts solutions or capabilities 
   (their promise, dependencies and costs as well as early dealer experiences)

◊ Identifying specialist systems suppliers for potential participation in OEM parts programs

◊ Understanding dealer system integration:
   (Parts Solution to DMS; Parts Solution to Parts Solution; Service Solution to Parts ◊ Solutions; and more)

◊ Identifying and investigating trends, innovations with potential to impact OE parts sales, share, costs …

 

DMS providers

◊ Lowered costs, reduced time-to-implement and boosted dealer satisfaction with integration for parts solutions
   (aided by information flow diagrams that flag subtle issues including data and human intervention considerations)

◊ Identifying potential alliance partners
   (for parts data and parts solutions to be incorporated into the DMS providers’ solution set)

◊ Early identification and assessment of OEM parts programs’ potential opportunities/challenges to DMS platforms

 

Parts DSPs

◊ Lowered costs, reduced time-to-implement and boosted dealer satisfaction with integration
   (to other parts solutions and/or integration to DMS platforms)

◊ Identifying potential alliance partners for:

•  parts data and parts solutions

•  co-marketing or distribution

•  other approaches to capturing synergies of collaborative programs

◊ Early, insightful identification of OEM parts programs’ potential opportunities/challenges for parts solutions

◊ Investigating trends, innovations with potential to impact parts systems value, adoption, costs …

 

Service DSPs

◊ To assist in increasing mastery of parts filtering to a specific VIN
   (that is, for a given part name/type, filtering part #'s for fitment via VIN-keyed SBoM scrubbing)

◊ To aid in sourcing and effectively leveraging parts data within service applications

◊ To discover systems integration opportunities

 

Dealers & Dealer Groups

◊ Identifying, updating and communicating best-practices within the dealership and/or group

◊ Identifying potential providers for each solution type

◊ Identifying & understanding emerging solutions/capabilities
   (their promise, dependencies and costs as well as user experiences

◊ Investigating trends, innovations with potential to impact dealers own parts sales, costs and customer satisfaction 

 

MSOs

◊ Identifying & understanding emerging solutions or capabilities – their promise, dependencies and costs

◊ Investigating trends, innovations with potential to impact shop revenue, costs or cycle time

 

Technical Data Set Publishers

◊ Sources of data: OEM parts data, vehicle data, dealer part data (inventory, sales), shop data …

◊ Early, insightful identification of OEM programs with the potential to change distribution or delivery of information

◊ Identification of systems suppliers that are prospective licensees of provider’s data sets

 

Shop System Providers

◊ Aid to better understanding dealer systems and OEM programs

◊ Identifying & understanding emerging solutions or capabilities – their promise, dependencies and costs

◊ Understanding dealer system integration – options and alternatives

◊ Investigating trends, innovations with potential to impact shop procurement of parts

◊ Identifying potential alliance partners from among dealer systems providers

 

Alternate Parts Systems Providers

Alternate Parts primarily consist of AM parts and recycled parts - the developers and sellers of alternate parts systems can use the Guide and its services to better understand franchised dealership parts operations that use their systems to source parts for used-car preparation, non-make maintenance and light repair and other special cases

◊ To aid in sourcing data

◊ To uncover integration opportunities

 

Solution Providers Outside North America

◊ Identify and understand U.S. solutions for applicability to their 'home' markets

◊ Aid in entering/expanding your  presence in the North American market

 

Other Stakeholders

Learn about programs and solutions in OEM service-parts that may be (or become) critical to your businesses (direct-ship program providers, insurers …)

 

 

 

 

August 2015