Bio - Ted Fellowes


Ted Fellowes has 30 years of experience in service parts solutions for the automotive, truck, heavy equipment and power sports industries. An accomplished innovator, Mr. Fellowes has been in the forefront of many advances in OE service parts productivity.


Mr. Fellowes is also a strong proponent of business alliances, initiating a series of integrations between solutions from various system providers.


Working for Bell & Howell’s Parts Cataloging unit (now Snap-on Business Systems), Mr. Fellowes played a leading role in establishing and growing the EPC business globally. While at Bell & Howell, Mr. Fellowes helped launch OEConnection.  And, while at OEConnection, Mr. Fellowes led the design and deployment of e-commerce enabled parts sourcing solutions.


In the News:

Aftermarket Business World - Newsmaker


Innovation leadership (Global Industry 'Firsts'):

◊ EPC – 1986 (General Motors) - world's first commercial illustrated replacement parts digital catalog

◊ VIN / SBoM (Service Bill-of-Materials)-based EPCs – from late 1980s (Mercedes-Benz)

◊ Web EPCs – from late 1990s

◊ Parts E-Commerce Portal – from late 1990s (B & H / Click Interactive / Hyundai)

◊ Idle & distressed parts market-making – from mid 2000s

◊ Back –Order Referral / Fulfillment – from mid 2000s (Ford)

◊ Managed Inventory – mid 2000s (Ford & GM) - first multiple-supplier replacement-tire replenishment system


Published Articles


An accomplished author, Mr. Fellowes began writing about service parts solutions in the second-half of the 1980's.  A few past publications:

Managing Innovation: Cases from the Services Industries (1988); National Academy of Engineering

"Moving from Parts Stocking to Parts Marketing" - Fixed Operations; March 2008

"Innovations & Trends in Service Parts Solutions" - FixedOps Magazine; March-April 2015

"GM Advances Real-time Parts Pricing" - FixedOps Magazine; July-August 2015

"Connected Car And Vehicle Repair" - FixedOps Magazine; November-December 2015


Ted Fellowes Photo



October 2015